Case Study

Mass Customization of Medical Device

With the trend towards personalized medicine, medical devices need to become customizable at scale. Our client wanted a digital solution to enable customization of their medical device to the individual patient's needs at the point of sale, as well as an array of customer support tools.

The medical devices of our customers are highly tailored and tuned to the needs of the individual patient. For that reason, resell partners of our client typically perform manual customization of the final product to fit the patient's requirements. Our client needed a digital solution to enable the same level of customization but with lower time requirements to increase the scalability of this approach and thereby address more patients.

Client Challenge

Our custom software development team developed a cloud-based software platform for use by resell partners at the point of sale, with an agile approach tailored to the end-customers' needs.

Our Approach

Development of custom software in less than 3 months, enabling a significantly faster and more tailored customization procedure than the previous manual approach.

The Impact