Transforming the Operating Model

Our client needed to reorganize their operating model after recognizing that software had become a predominant driver of product development in the sector. To ensure a high-quality product development process, they also required a transformation in the governance model between departments.

We redesigned the roles and responsibilities of their entire operating model, focusing on the customer's perspective in the product development process. This involved integrating hardware development with a faster-paced software development track. Our approach ensured alignment across teams, enhancing efficiency and innovation throughout the entire development lifecycle.

The client achieved accelerated innovation across all software-based functionalities and services, coupled with a heightened client focus, resulting in a significant competitive advantage.