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Target Operating Model Design and Transformation
The adaptation of the target operating model is a key element in enabling a customer-centric strategy. It is important to transform the organization along the customer journey and eliminate silos. With our approach, we redefine our clients' business model to become customer-centric.
- Governance model and organizational setup
- Processes with clearly defined roles and responsibilities
- Data and tech support
- Improved operational efficiency with gained efficiencies in target segments
- Reduced decision-making time
- Improved operational effectiveness
- Defined customer-centric strategy
- Openness to change
- Support of management
Our industry leaders
Please reach out to our experts for more information.
Dr. Sven Scheuble
Global Consulting Partner Strategy & Digital Transformation